Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!
Belay Technologies is seeking a Senior System Administrator (SSA). The SSA provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. The SSA manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. The SSA provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. The SSA provides support for the escalation and communication of status to agency management and internal customers. The SSA provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Candidates should have the following qualifications:
TS/SCI with full scope polygraph is required.
Fifteen (15) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
Have a Bachelor’s degree in System Administration or Software Engineering or in related field or scope.
Candidates are required to have the following skills:
Must have knowledge and experience in the following:
UNIX/Linux and NT
Patching and Scanning
Responsible for supporting and engaging in the following:
Information Assurance Vulnerability Management
Security Authorization POA&Ms
Identity and Access Control Management
Security Access Enforcement (i.e. PRIVAC, etc.)
Malware Protection & Incident Response
Must also be able to do the following:
Manage the health and status of the mission applications
Coordinate IT Support in response to outages
Provide continuous information pertaining to the status of the mission critical infrastructure
Attend to Cyber Task Orders
Be abreast of the patching status/schedules
Respond quickly to status request for assigned systems
Review and update System Alerts
Address alerts for assigned systems
Review soon-to-expire ATOs
Ensure timely reporting of IAVM, Cyber Task Orders compliance
Ensure Critical and High vulnerabilities are tracked in BISCOTTI
Keep ISSM and DAO informed of plans to address vulnerabilities (POA&M, Plan of Objectives & Milestones)
Keep IP Address Registry updated on assigned systems
Supports the design of systems, mission architecture and associated hardware
Directs and possess a working knowledge and understand of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyzes and resolves complex problems associated with server hardware, applications and software integration
Provides support for the dispatch system and hardware problems and remains involved in the resolution process
Provides in-depth experience in troubleshooting IT systems
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
Provides support for the escalation and communication of status to agency management and internal customers
Optimizes system operations and resources utilization, and performs system capacity analysis and planning
Provides support for implementation, troubleshooting and maintenance of IT systems
Manages the daily activities of configuration and operation of IT systems
Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provides assistance to users in accessing and using IT systems
Belay Technologies is a Service Disabled Veteran Owned Small Business located in Columbia Maryland. Belay specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services.
Perks and Benefits:
8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
10% matching in 401(k) contributions vested on day one
$5,000 annual training/tuition
Student Loan Repayment Program
100% company funded HSA
Rich medical coverage (100% coinsurance)
Dental coverage including orthodontia
Up to $420,000 in life insurance, premiums 100% company funded
Amazon Prime, gym reimbursement, monthly lunches, games and prizes
Pet adoption program, generous referral bonus program, fun events, and more!
We are a certified Service Disabled Veteran Owned Small Business in the Baltimore/Washington area, and we are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Key words: Full Clearance, Fort Meade, SDVOSB, Service-disabled veteran owned small business, DoD, full scope