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Usability/Human Factors Researcher

Columbia, MD
Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!

Belay Technologies is seeking a Usability/Human Factors Researcher. This candidate will be working with the AEA UX Design team and will focus on solving user experience challenges for technologies used within the IC. The AEA UX team partners with developers, managers, and system engineers to keep intelligence products modern and cutting edge. The team researches and documents user workflows, designs front end systems, creates mockups, engages with users, interacts with multiple development teams using tools like Axure and Adobe Creative Cloud Suite (Figma and XD are a plus).

Job responsibilities include:
  • Conduct qualitative and quantitative research studies such as surveys, interviews, and usability tests.
  • Analyze qualitative and quantitative data to generate strategic and tactical insights.
  • Experience developing workshop scripts and facilitating UX methods to extract user feedback and synthesize UX artifacts.
  • Evaluate and produce information architectures to determine appropriate product structure and layout.
  • Develop wireframes to help users evaluate product structure before development.
  • Collaborate with Designers to create UX artifacts.
  • Collaborate with Developers to provide UX expertise during development.
  • Implement usability tests with multiple UX practitioners.
  • Perform heuristic evaluations using standard UX principles to review user interfaces.
Candidates should have the following qualifications:
  • over 10 years of experience.
  • Bachelor’s degree in Graphics Design, Psychology, Human Factors and Ergonomics (HFE), or SE related degree (SE, CompSci, Software, Business Process Engineering) or related field is required.
  • Ability to design graphic user interface elements, like menus, tabs, and widgets.
  • Experience with UI prototyping, visual communication, and interactive design.
  • Enterprise UX experience across multiple applications.
  • Omni channel marketing/design experience is a plus.
  • Background in workflow and usability testing and the capability to generate suggested changes per user and customer requests.
  • Ability to collaborate effectively with cross-functional product development teams.
  • Strong problem-solving abilities used to turn complex ideas into easily understood visuals.
  • Experience with signals processing and ELINT is desired
  • TS/SCI with polygraph
     
Belay Technologies is a Service Disabled Veteran Owned Small Business located in Columbia Maryland. Belay specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services.

Perks and Benefits:
  • 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
  • 10% matching in 401(k) contributions vested on day one
  • $5,000 annual training/tuition
  • Student Loan Repayment Program
  • 100% company funded HSA
  • Rich medical coverage (100% coinsurance)
  • Dental coverage including orthodontia
  • Up to $420,000 in life insurance, premiums 100% company funded
  • Amazon Prime, gym reimbursement, monthly lunches, games and prizes
  • Pet adoption program, generous referral bonus program, fun events, and more!

We are a certified Service Disabled Veteran Owned Small Business in the Baltimore/Washington area, and we are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Key words: Full Clearance, Fort Meade, SDVOSB, Service-disabled veteran owned small business, DoD, full scope 
 
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